How to View Recent Transactions?

Briefly

You can view recent transactions in the "Finance" section on the AURUM platform.

This block may display recent account operations: top-ups, withdrawals, accruals, deposits, and other financial actions if they are available in the interface.

Recent transactions are displayed in the "Finance" section of your AURUM account.

This block helps the user track recent operations and check what has happened with the account balance.

Simply put, if you topped up your account, created a deposit, received an accrual, or performed another financial operation, its status may be shown in the transaction history.

Where is the "Recent Transactions" Block Located?

The "Recent Transactions" block is located in the "Finance" section.

To open recent transactions:

Log in to your AURUM account.
Open your personal cabinet.
Go to the "Finance" section.
Find the "Recent Transactions" block.
Check the list of recent operations.

What Operations Can Appear in Transactions?

The transaction list may show various account operations.

For example:

account top-up;
fund withdrawal;
deposit creation;
accruals;
subscription operations;
Ex-AI Bot operations;
fund transfers between balances, if such a function is available;
other financial actions on the platform.

The exact list of operations depends on the available account features and the current platform version.

What Data Can a Transaction Contain?

Each transaction may contain key data about the operation.

Usually, you should check:

type of operation;
date of the operation;
time of the operation;
amount;
asset;
operation status;
related product or section;
fee, if it is displayed.

If the transaction lacks data, check the operation details or contact support.

What Does the Transaction Status Mean?

The transaction status shows at what stage the operation is.

Possible statuses may mean:

operation created;
operation awaiting processing;
transaction is being confirmed on the network;
operation successfully completed;
operation declined;
operation cancelled;
transaction requires additional verification.

Status names may differ depending on the platform interface.

Why Might a Transaction Not Appear Immediately?

Sometimes an operation may not appear in the history immediately.

This can happen if:

the transaction is still being processed;
the deposit is awaiting confirmations on the blockchain;
withdrawal is being processed;
the platform is updating data;
the interface has not yet synchronised the history;
the operation was performed recently;
there is a temporary technical delay.

If the transaction does not appear immediately after the action, wait for the data to update and check the section later.

How to Check a Deposit via Recent Transactions?

If you topped up your account, recent transactions can help verify whether the operation has appeared in the system.

To check a deposit:

Open the "Finance" section.
Find the "Recent Transactions" block.
Check if a top-up operation is present.
Check the amount and asset.
Check the operation status.
If the deposit does not appear, check the transaction on the network.
Contact support if the deposit takes a long time to appear.

How to Check a Withdrawal via Recent Transactions?

If you made a withdrawal, the transaction history can help track the withdrawal status.

To check a withdrawal:

Open the "Finance" section.
Find the "Recent Transactions" block.
Find the withdrawal operation.
Check the amount and asset.
Check the network and status, if this data is displayed.
Check whether the operation is still being processed.
Contact support if the withdrawal status does not update for a long time.

How to Check Accruals?

If there were accruals on the account, they may also appear in the recent transactions list.

To check accruals:

open the "Finance" section;
check recent operations;
find the accrual by date and amount;
check the related product;
compare data with the balance;
keep in mind that accruals may update with a delay.

If the accrual does not appear, the calculation period may not be complete yet or the data is still updating.

Why Might the Transaction Amount Differ from the Expected?

The operation amount may differ from what you expected due to fees, network costs, or product conditions.

Possible reasons:

network fee;
platform fee, if applied;
minimum operation amount;
difference between sent and credited amount;
asset conversion;
amount rounding;
conditions of the specific product.

Always check fees and the final amount before topping up or withdrawing.

What to Do if a Transaction Appears Incorrectly?

If a transaction looks incorrect:

Refresh the page.
Check that the correct account is open.
Check the date and amount of the operation.
Check the transaction status.
Check the blockchain transaction if the operation was on-chain.
Take a screenshot of the operation.
Contact AURUM support.

What to Do if Transactions Do Not Appear at All?

If the transaction list is empty or does not load:

Refresh the page.
Check your internet connection.
Check if there were any operations on the account.
Try a different period if a filter is available.
Log out and log in again.
Try opening the section later.
Contact support if the problem persists.

What to Prepare for Support?

If you need to contact support regarding a transaction, prepare the data in advance.

It is helpful to save:

a screenshot of the "Recent Transactions" section;
the date and time of the operation;
the operation amount;
the asset;
the network, if the operation was on-chain;
the transaction hash, if available;
a description of the issue;
screenshots of any errors if they appear.

Important

Recent transactions are displayed in the "Finance" section.
The history may show deposits, withdrawals, accruals, and other operations.
Some operations may not update immediately.
The transaction amount may differ due to fees or product conditions.
Before contacting support, save the date, amount, status, and a screenshot of the operation.
If the transaction is related to a top-up or withdrawal, check the asset, network, and address.

Briefly