What is RWA Gold and how does the package work?

RWA Gold is an AURUM product related to gold and a 12-month package structure. As part of the package, the customer receives a distribution related to gold, and package information is displayed in the customer’s account.

The RWA Gold package is designed for a 12-month period. During this period, the gold-related distribution and other elements of the package structure continue to operate according to the product terms.

What documents does the customer receive?

After the purchase, the customer receives documents confirming the purchase of gold:

• purchase invoice — an invoice for the purchase;
• certificate — a certificate confirming the gold purchase.

These documents confirm the record of the gold purchase and may be used by the customer for import or tax purposes in accordance with the local rules of their country.

How is the gold in the package calculated?

The amount of gold is calculated at the moment the package is purchased. The calculation depends on the current market price of gold and the terms of the package structure.

The RWA Gold FAQ states that a structural discount may apply within the product structure. This affects the effective amount of gold associated with the package.

What happens after 12 months?

After the 12-month period ends, the customer may choose an available option according to the product terms:

• receive distribution in physical gold;
• receive distribution in tokenized form, if this is provided by the terms;
• purchase a new package if the customer wants to continue participation.

The package does not renew automatically. After the term ends, the customer decides independently whether they want to continue participation.

Where can the customer check the buyback price?

After the 12-month period ends, the current buyback price should be displayed in the backoffice for the corresponding package.

Important note

Support does not manually confirm eligibility for individual terms, rewards, exceptions, or special decisions. If the question is related to qualification, buyback price, certificate, receiving physical gold, tokenized form, or a dispute about the terms, the request must be forwarded to the relevant team for review.